Shipping policy

Trinero Shipping Policy

At Trinero, we're committed to delivering your wellness journey quickly and efficiently. Here's everything you need to know about our shipping process:

Processing Time:

• Orders are processed within 1-2 business days after payment is confirmed.
• You'll receive a confirmation email once your order has been shipped.

Shipping Methods and Times:

• We offer standard and expedited shipping options at checkout.
• Standard shipping typically takes 3-7 business days.
• Expedited shipping usually arrives within 1-3 business days.
• Please note, delivery times may vary depending on your location.

Free Shipping:

• We are pleased to offer free standard shipping on all orders!

International Shipping:

• We currently ship to selected international destinations.
• International shipping times vary by location and may take up to 14 business days.
• Customs fees and additional charges may apply and are the responsibility of the customer.

Order Tracking:

• Once your order is shipped, you’ll receive a tracking number via email.
• You can track your order directly through our website or the carrier’s site.

Lost or Damaged Packages:

• If your package is lost or arrives damaged, please contact our customer service team within 7 days of the estimated delivery date.
• We’ll work quickly to resolve the issue and ensure you receive your products.

Questions or Concerns:

• For any shipping-related questions or concerns, please contact our customer service team at info@trinero.com.

Thank you for choosing Trinero! We're here to support your journey to optimal health.